Privacy Policy

The Company has laws related to the protection of personal information (hereinafter referred to as the "Personal Information Protection Law"), other laws and regulations, guidelines established by the Personal Information Protection Commission, and other foreign laws and regulations applicable to the Company (general data protection regulations in Europe. We comply with (including rules (EU) 2016/679.) and are acquired and managed by the Company in consideration of the importance of personal information of customers (including shareholders. The same applies below). We will properly handle your personal information based on the following policy and strive to protect personal information. In this Privacy Policy, "personal information" refers to information that can directly or indirectly identify a specific individual by the information, and the definition of other terms is the definition of the individual unless otherwise specified. It depends on the terminology under the Information Protection Law.

1. Acquisition and storage period of personal information

(1) The Company will acquire the customer's personal information by clearly indicating the purpose of use and by lawful and fair means.

We collect the following types of personal information about you:

・Information that you provide to us (your name, email address, date of birth, gender, your country of residence or address, etc.)

・Information about your behavior on our website (login history, browsing history) , Product purchase history, ticket reservation history)

(2) All of the pages on our site that require member registration are subject to the registration of personal information by the customer.

(3) We will store your personal information up to that period if a retention period has been set, or otherwise until the customer requests deletion.

2. Use of personal information

The personal information acquired and managed by the Company will be used within the scope necessary to achieve the following purposes, and will be used for other purposes except with the consent of the individual or where permitted by law.

In addition, we may outsource a part of the work to provide smooth personal information to the outsources in order to facilitate the work smoothly. In this case, the Company will conduct necessary and appropriate supervision to ensure the safety management of the personal information, including the conclusion of the contract regarding the handling of personal information entrusted with these business outsourcing parties.

Record

(1) Purpose of use of your personal information

①Providing products and services (including performances and fan clubs) including CDs and DVDs of artists belonging to our company, information on the products and services, information on new movies produced by our company and movies distributed by our company, events Information, information on products and services of our affiliated companies

② Response to inquiries from customers

③ Paperwork related to billing, refund, payment, etc.

(2) Purpose of use of personal information of shareholders To

exercise rights and fulfill obligations under the Companies Act, record and manage the operation of the general meeting of shareholders, provide various conveniences to our shareholders, create data based on laws and regulations, etc. Shareholder management.

3. Regarding the provision of personal information to a third party

The Company will not provide personal information to a third party without the prior consent of the person concerned, unless there is a legitimate reason such as when permitted by the Personal Information Protection Law and other laws.

4. Management of personal information

We will keep personal information accurate and up-to-date within the scope necessary to achieve the purpose of use, and will endeavor to erase the personal information without delay when it is no longer necessary.

In addition, the Company will take appropriate security measures against illegal access and computer viruses for personal information handled by the Company, and will take necessary and sufficient safety measures against leakage, loss, loss, falsification, etc. of personal information. In addition, we will thoroughly implement in-house education on the proper handling of customer personal information.

The managers of personal information at our company are as follows.

Administrator: TEAM EN INC.

478 Tokura Yumesakicho Himeji, 

Contact: Please use the inquiry form at the end to make an inquiry.

5.Notice of purpose of use, rights that customers have for personal information (disclosure, correction, addition, suspension of use, deletion, etc.)

(1) Regarding personal information held by the Company, when the customer requests a notification of the purpose of use, the Company will promptly notify, except in the following cases.

(1) When the purpose of using personal information about the customer is clear (

2) When the life, body, property or other rights and interests of the customer or a third party may be harmed

3) Our rights or legitimate interests may be harmed In some cases

④ When it is necessary to cooperate with the national institution or local government in carrying out the affairs stipulated by law, and there is a risk that the performance of the affairs may be hindered.

(2) The customer has the following rights regarding the personal information of the customer himself held by the Company.

① Right to ask

us to restrict, correct, and delete the use of personal information

 ② Right to appeal to the use of personal information by our company and right to appeal to supervisory authorities

③ Data portability right (processed by us , The right to ask you to provide your own data, and the right to ask a third party you specify to provide your own data in the format you specify (the latter is technical It is limited to the case where it is possible to)))

④Right to withdraw consent when the customer provides his/her personal information (however, the customer made by us before withdrawing the consent from the customer) The use of the personal information of is not affected by the withdrawal of consent.)

(3) Regarding the personal information held by the Company, when the customer requests the disclosure of personal information regarding the individual, the Company will promptly notify you based on the prescribed procedure, except in the following cases.

① When it may harm the life, body, property or other rights and interests of the customer or a third party

② When it may significantly hinder the proper implementation of our business

③ When it violates the law

(4) Regarding the personal information held by the Company, if there is a request from the customer to correct, add, or delete the content of the personal information concerning the person, the Company will conduct an investigation without delay, and based on the result, it will be appropriate. We will respond.

(5) Regarding the personal information held by the Company, if there is a request from the customer to stop or erase the use of personal information regarding the person, if it is found that there is a reason for the request, the Company will promptly We will respond appropriately to.

In addition, the Company will send to the customer, by mail or e-mail, information about products or services of the Company or affiliated companies that are considered to be useful to the customer within the range necessary for achieving the purpose of use described in Article 2. Or we may send it. If you do not wish to receive such information, please contact us and we will promptly stop sending and sending these.

(6) If you wish to stop each request based on this section and to send or stop sending mail or e-mail, etc., please use the following method. Please note that we may not be able to respond to requests that do not comply with this acceptance method.

(1) Reception method/contact

Please contact the designated contact using the method prescribed by our company that has been notified to the customer beforehand.

(2) Confirmation of the

person To confirm that the inquiry is from the person himself, check the identification documents such as driver's license, passport, health insurance certificate, seal stamp certificate, etc., to our registered telephone number We will confirm by confirming our registered information such as callback, name, address, telephone number, personal identification number, transfer account number, credit card number, etc.

6. About protection of personal information on other sites

We are not responsible for the protection of your personal information on other websites linked to our website.

7. About cookies

We may use cookies to make it easier for our visitors to our site.

With this, when you visit the site again, your computer will be recognized by the cookie and you will be able to receive more convenient service provision.

Also, our site uses access analysis tools to improve our services. As a result, analysis may be performed through cookies. Please see here for the

mechanism of data collection and processing by the access analysis tool .

(1) Function of

cookie A cookie is a small amount of information that a web server sends to your browser for the efficient operation of the Internet, and may be stored as a file on your disk.

Cookies allow your web server to keep track of which pages you visit.

The use of cookies allows us to identify the computer you are using, but we cannot identify you until you enter your personal information on our website.

(The cookie itself does not include any information that can identify an individual.) In

addition, we may publish aggregate information that statistically processes the information obtained by using the cookie, but this does not include individual customers. It does not contain any identifiable information.

(2) Purpose of using cookies The purpose of using cookies is to help

our customers to receive services on our site in a comfortable environment in order to improve and seek better services, and to use cookies for other purposes. Never used.

Third-party distributors place our advertisements on various sites on the Internet.

Third-party distributors use cookies to serve advertisements based on information previously accessed on our site.

(3) Rejection (opt-out) of

cookies Cookies can be rejected (opt-out) by a simple operation.

By "opting out" you will prevent information about you from being associated with a particular browser.

This allows us to subsequently opt out of our advertising cookies without having to delete or change any other cookies associated with your browser.

If you do not need the cookie from us, please refuse it by setting various browsers.

8. Improvement measures

The Company will endeavor to respond appropriately to customer needs regarding the handling of personal information, advances in IT technology, and other changes in the social environment, and will revisit various regulations, including this Privacy Policy, in a timely and appropriate manner as necessary. We will strive for improvement.

Inquiries and complaints : info@team-en-japan.co.jp

Revised July, 2020